Customization Process
To customize your piece, add to the cart your gift of your choice from the 'Happy Menocal for Mark Cross" gift page and select the $50 customization option at checkout. The Mark Cross Concierge will contact you within 24 hours to guide you through the color and placement options to ensure a truly special and unique gift for the holidays.

Please find the Happy Menocal alphabet and color palettes below. You may choose one color palette and one layout for your customized item. Should you decide against customizing your piece after placing your order, the $50 fee is refundable within 1 business day from the date your order was placed. All customized items are final sale and cannot be returned.

Gift Wrapping
All orders will be shipped in standard packaging unless gift wrapping is selected in the shopping bag during checkout. Our signature packaging is crafted from recyclable paper and features a signature Mark Cross ivory box with a hand tied celadon ribbon.

Shipping and Delivery
All orders will require a signature upon delivery. We are only able to deliver to the shipping address provided on your order. Changes are not permitted once your order has been placed. All orders will be shipped in standard packaging unless gift wrapping is selected in the shopping bag.

Once your order has been packed, we will send a confirmation email with your tracking number to confirm that your order has been accepted. If you have a registered account with Mark Cross, you may check the status of your order online.