Strap Replacement

$250
Default Title
Personalized orders are not eligible for returns or exchanges. Every personalized order will be hand-painted by our expert artisans, resulting one-of-a-kind finish that may vary slightly from the image. Please anticipate an additional 3 weeks for personalization order to be shipped. Prior to adding items to your shopping cart, kindly verify accuracy of the entered text. For any inquiries, please don't hesitate to reach out to us at customerservice@markcross.com

Details

Please use this style to ring up customers for strap replacements. Please note the handbag style, style #, leather and hardware in the notes so that the correct strap is made.

Shipping & Returns

If you have any questions about your order or our shipping & return policies, please contact our Customer Service team.

Monday – Friday, 9AM – 5PM est customerservice@markcross.comOur customer service team will respond to all emails within 48 - 72 hours.

Monogram Items

  • Please anticipate an additional 3 weeks for personalization order to be shipped. Personalized orders are final sale and not eligible for returns or exchanges. Every personalized order will be hand-painted by our expert artisans, resulting one-of-a-kind finish that may vary slightly from the image. Prior to adding items to your shopping cart, kindly verify accuracy of the entered text

USA Shipments

  • We ship all orders to a United States address via UPS.

International Shipments

  • We ship to over 60 countries via DHL. We cannot deliver to P.O. Boxes and APO/FPO addresses.

Returns

  • Personalized / monogram orders are final sale and not eligible for returns or exchanges.
  • For regular online orders, we offer a full refund for unworn and unused goods returned within 14 days.