Orders can be cancelled within 30 minutes of being placed. Please call us at (646)123-4567 to cancel your order or request updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed. Please note, we are unable to add or make chances to the items in your order.
Your order number is listed near the top of your order confirmation email – sent within 15 minutes of purchasing. It also appears in your shipping confirmation email, along with the tracking number for your package. You can also find your order number by visiting My Account.
If you’re a registered customer, you can review your past orders. Only orders that you made while logged into your account will be traceable. Visit My Account.